Terms of service
OVERVIEW
Welcome to RenHverdag! The terms "we", "us" and "our" refer to RenHverdag. RenHverdag operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a tailored shopping experience (the "Services"). RenHverdag is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
When you visit, interact with or use our Services, you agree to be bound by these Terms of Service and our privacy policy. If you do not agree to these Terms of Service or the privacy policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province where you live, and you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our web shops or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping details. You represent and warrant that all the information you provide in our stores is accurate, current and complete, and that you have all the necessary rights to provide this information.
You are solely responsible for maintaining the security of your account information and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have done our best to provide an accurate description of our products and services in our web shops. Please note, however, that colours or product appearance may differ from how they appear on your screen, due to the type of device you use to access the store and your device's settings and configuration.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be the same as shown or described in our web shops.
All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantity of any product we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. RenHverdag reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until RenHverdag has confirmed that it is accepted. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as RenHverdag may not be able to accommodate cancellation requests after an order is accepted. In the event that we do not accept, or that we change or cancel, an order, we will attempt to notify you by contacting the email, billing address and/or phone number provided at the time the order was placed.
Your purchases may only be returned or exchanged in accordance with our refund policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed, and it will appear in your order confirmation email. Unless expressly stated otherwise, the prices quoted do not include taxes, shipping, handling, customs duties or import charges.
The prices in our web shops may differ from prices offered in physical stores or in web shops or other stores operated by third parties. From time to time we may offer promotions through the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms apply.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, your credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorised to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the quoted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. When we hand the products over to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by RenHverdag, its affiliates or licensors and are protected by Danish and international copyright and intellectual property law.
These Terms permit you to use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Services without our prior written consent. Except as expressly stated herein, nothing in these Terms grants or shall be construed as granting any licence or other rights to you under any patent, trademark, copyright or other intellectual property belonging to RenHverdag, Shopify or any third party. Unauthorised use of the Services may be a violation of applicable intellectual property law. All rights not expressly granted herein are reserved by RenHverdag.
RenHverdag's names, logos, product and service names, designs and slogans are trademarks of RenHverdag or its affiliates or licensors. You may not use such trademarks without prior written permission from RenHverdag. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may access customer tools provided by third parties as part of the Services that we neither monitor nor have any control over or input into.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We assume no liability arising from or relating to your use of optional third-party tools.
Any use of the optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms of the tools provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and are subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party websites, you do so at your own risk.
We are not liable for any harm related to your access to third-party websites or your purchase or use of products, services, resources or content on third-party websites. Please carefully read the third party's policies and practices and make sure you understand them before completing a transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
RenHverdag is powered by Shopify, which enables us to provide the Services to you. However, any sale and purchase you make in our store is directly with RenHverdag. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and RenHverdag, including any damage or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising from or relating to your purchases and transactions with RenHverdag.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our privacy policy, which can be viewed here, and certain personal data may be subject to Shopify's privacy policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
As the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify as well as third parties that may be located in countries other than where you live, in order to provide services to you. Please read our privacy policy for more information about how we, Shopify and our partners use your personal data.
SECTION 11 – FEEDBACK
If you submit, upload, send, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this licence to operate, provide, evaluate, improve and promote the Services and to fulfil our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all feedback, (ii) you have disclosed any form of compensation or incentive you received in connection with your submission of feedback, and (iii) your feedback will comply with these Terms. We are not and shall not be obliged to (1) keep your feedback confidential, (2) pay compensation for your feedback, or (3) respond to your feedback.
We may, but are not obliged to, monitor, edit or remove feedback that we, at our sole discretion, consider to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or to infringe any party's intellectual property or these Terms of Service.
You represent that your feedback will not infringe the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further represent that your feedback will not contain defamatory or otherwise unlawful, abusive or obscene feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of feedback. You are solely responsible for all the feedback you provide and its accuracy. We take no responsibility and assume no liability for feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have placed your order).
SECTION 13 – PROHIBITED USES
You may only access and use the Services for lawful purposes. You may not, directly or indirectly, access or use the Services to: (a) unlawful or malicious purposes, (b) violate applicable Danish, EU or international law or local regulations, (c) infringe or violate our intellectual property rights or the intellectual property rights of others, (d) harass, abuse, insult, harm, defame, slander, disparage or intimidate any of our employees or other persons, (e) transmit false or misleading information, (f) send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms, (g) send or have sent advertising or promotional material, including "junk mail", "chain letters", "spam" or other similar solicitations, (h) impersonate or attempt to impersonate another person or entity, or (i) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, in our assessment, may harm RenHverdag, Shopify or users of the Services or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services, (c) collect or track the personal data of others, (d) send spam, or engage in phishing, pharming, pretexting, spidering, crawling or scraping, or (e) interfere with or circumvent the security features of the Services or any related website, other websites or the internet. We reserve the right to suspend, disable or terminate your account at any time without notice if we find that you have violated any part of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will survive any termination: Intellectual property, feedback, termination, warranty disclaimer, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy policy and other provisions that by their nature are intended to survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such content by you or any other visitor to the Services, or by anyone who may be informed of its contents.
EXCEPT AS EXPRESSLY STATED BY RenHverdag, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR ASSURE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, RenHverdag, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless RenHverdag, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from all losses, damages, liabilities or claims, including reasonable lawyers' fees, payable to a third party due to or arising from (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim eligible for indemnification, provided that a failure to notify promptly does not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of any such claim at your expense, including choice of counsel, but will not settle any claim that requires non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defence of indemnified claims, including by providing relevant documents.
SECTION 18 – SEVERABILITY
In the event that any provision of these Terms of Service is deemed unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted under applicable law, and the unenforceable part shall be deemed severed from these Terms of Service, and such provision shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.
SECTION 21 – GOVERNING LAW
These Terms of Service are governed by Danish law. Any disputes that cannot be resolved amicably shall be settled by the Danish courts. As a consumer, you may always bring proceedings before your own local court, and the mandatory consumer protection rules of your country of residence apply regardless of this.
SECTION 22 – HEADINGS
The headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can view the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date stated in the notice. Your continued use of or access to the Services after the posting of changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@renhverdag.nu.